Real Island Livin respects your privacy. This policy explains what information we collect through this website, why we collect it, and how we handle it.
1. Information we collect
When you send an inquiry, we may collect your first and last name, email address, telephone number, service of interest, preferred dates, property or event details, and the message you submit.
When you submit a review, we collect the name, star rating, and comments you provide. Our website host may also process basic technical information needed to deliver and protect the website, such as request, device, browser, and security information.
2. How we use information
We use submitted information to respond to inquiries, prepare quotes, arrange and provide services, communicate about bookings, maintain business records, review customer feedback, prevent misuse, and improve our services and website.
We do not sell your personal information.
3. Reviews and public information
Reviews are checked before they appear on the website. If a review is approved, the submitted name, star rating, and review text may be displayed publicly. A response from Real Island Livin may appear beneath the review. Please do not include private, financial, medical, or other sensitive information in a review.
4. When information may be shared
Information may be shared only when reasonably necessary with website hosting and technology providers, payment or communication providers, or service partners helping us complete an agreed request. We may also disclose information when required by law, to protect safety, or to protect our rights and property.
5. Storage, protection, and retention
We use reasonable administrative and technical safeguards to protect information. No online system can guarantee complete security. We retain inquiries, reviews, quotes, booking details, and related records only for as long as reasonably needed for service, recordkeeping, dispute resolution, safety, or legal obligations.
6. Cookies and essential technology
The website and its hosting or sign-in systems may use cookies or similar technology necessary for security, access control, site operation, and form functionality.
We use privacy-conscious website analytics to understand page visits, anonymous visitor counts, country-level location, service interest, and completed inquiries. Analytics use a randomly generated browser identifier. We do not store visitors' IP addresses in our analytics records, and we do not use this information for targeted advertising.
7. Your choices
You may contact us to request access to, correction of, or deletion of personal information you previously submitted. Some information may need to be retained when required for legitimate business records, an active booking, safety, dispute resolution, or legal obligations.
8. Contact and policy updates
For privacy questions, contact Real Island Livin at real.islandliving.242@gmail.com or 1 (242) 524-1444. We may update this policy as our website and services change. The revised date will be shown at the top of this page.